General
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Can I create multiple Fluz Accounts?
No, you can only have one Fluz Account. If you've created more than one, please contact us at ask@fluz.app. We would be mo...
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What are Recommended Contacts?
Inviting your friends and family just got easier! Fluz makes it easier for you to grow your network by recommending you ...
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How to Connect with your Contacts on Fluz?
Inviting your friends and family has gotten easier with Fluz! You'll be earning those extra vouchers and increasing your c...
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How to sign up to the Community Forum
To participate in the Fluz Community forum, you must first be signed in to your community forum account. If you don't ha...
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What is the difference between Email & Push Notifications?
What's the main difference between Email & Push Notifications? You are able to adjust and select where you would like to ...
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How do I manage my Fluz notifications?
You are now able to manage your email and push notifications on the Fluz App! Here's how to do that: Press the Menu (☰) ...
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How do I logout from the Fluz App?
Here's how to logout from the Fluz App: Press the Menu (☰) button, found at the upper right-hand side of your Fluz App. S...
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How to delete my account?
If you decide Fluz is not the cashback app for you, you can delete your account by reaching out to our Customer Support at...
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How do I reset my password in the Fluz App?
In the case that you can not remember your password, you can easily reset it by following the steps below. 1. On the “...
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What should I do if my “reset password” email never showed up?
If you requested a new password but didn’t receive your password-reset email: Check the spam or junk mail folder in yo...
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How do I update the email address on my account?
To update your email address, just follow along with these simple instructions: Log into the app and go into the More me...
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What is the policy around the locking of accounts?
Fluz may terminate an account at our discretion and without notice if we deem a user has violated the terms of membership...
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How will you be notified if your account has been locked?
Users that get their accounts locked will receive an email notifying them that they will no longer be able to access the ...
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How do I appeal a locked account?
Fluz prioritizes the safety of all our stakeholders. Fluz may lock an account at our discretion and without notice if w...
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Fluz Employees and Independent Contractors in Network
Network Participation Fluz allows its employees and independent contractors to hold seats in the network. We believe in...
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What if I experience an error while using the Fluz app?
Please go to the app menu by tapping "Help" at the upper right corner, and then “Report an issue” to let us know what did...
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What if I have a Suggestion?
If you wish to collaborate with app improvements, feel free to submit your suggestion! Go into your Fluz app, navigate to...
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Found a bug? Let us know!
Found something that is not working quite right and need help fixing it? Just head over to the Help button on the upper...