Security & verification 🔒
Account Security
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Fraudsters often attempt to steal customer data and gain access to accounts by pretending to be a Fluz customer service re...
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Staying Safe and Avoiding Scams Fluz App wants to help you keep your money safe. To do so, follow these best practices for...
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It's our topmost priority to keep your Fluz account safe. You can learn more about this by clicking here. Security Meas...
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When you are logging in with a new device, we may ask you for additional verification via an OTP sent through text messag...
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Fluz provides a second layer of security by enabling a passcode when you view your gift card information as well as before...
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Beyond the security measures we apply to every Fluz account, here are some ways you can proactively protect your account: ...
Account Status, Verification and Tiers
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We know, you’re one of the good ones. Sometimes friendly users get caught in the automated filter Fluz employs to deter fr...
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Our security system flagged your recent payment method, and unfortunately, it was placed under Limited Status: Tier 0. Th...
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Oh no! You tried to verify yourself, but your Government ID Verification failed. In most cases, this means that your Gover...
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Your account had just been reinstated back to pass from being under review. Great! Welcome back to using Fluz! However, s...
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If your account was placed under Verification Required, you would need to provide additional documents to our safety team ...
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As part of Fluz' security protocol, all credit & debit cards must be verified before it can be used in the Fluz. Learn mor...
Credit Card Security
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Fluz is an authorized gift card reseller. Before any transaction is made on Fluz, you would need to create an account and ...
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Fluz is currently encouraging users to complete account verification as part of our KYC. While government IDs are not req...
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Fluz believes in layered security and your sensitive data is stored in continuously hardened vaults which are monitored fo...
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Our data storing infrastructure operates on top of one of the world’s most secure and reliable cloud service providers. Ad...
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The Fluz app has security in mind as one of its most important aspects. That's why your data is protected through various ...
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Fluz maintains your sensitive data in a fully PCI compliant infrastructure — meaning we adhere to the Payment Card Indust...
Privacy
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Your direct inviter will not see your card information. Your credit card and payment details are kept secure at all times....
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Whenever you earn cash back, a post is generated on your public profile. To protect your privacy, we’ve given you control ...
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Whenever you earn cash back, a post is generated on your public profile. To protect your privacy, we’ve given you control ...
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Fluz has partnered with specialized 3rd party services that are properly licensed (PCI Compliant) to store and protect yo...
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The cash back offers on Fluz are not like traditional programs with coupons or loyalty punch-cards. Fluz is an app that a...
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Fluz will always maintain strict adherence to privacy and data security standards to ensure your Personally Identifiable ...