Starbucks – Fluz - Knowledge Base

How to use Fluzpay:

Mobile/Desktop:
1. Sign-in or sign-up to your Starbucks account.
2. Go to: ‘Card Management,’ and select ‘Add.’
3. Enter your digital e-gift Card numbers and PIN. Select ‘Apply.’
4. Your digital e-gift card balance will be applied to your order total.
In-app:
1. Tap the ‘card’ tab and then ‘Add card.’
2. Enter digital e-gift Card numbers and PIN. Select, ‘Apply gift card.’
3. Your digital e-gift card balance will be applied to your order total.
4. To pay in-store: Select the added card and scan the barcode
5. For to-go orders: complete your checkout and select the card you just added.
In-store:
1. Let the cashier know you are paying with a gift card.
2. Scan the barcode during checkout.
3. Your total will be deducted by your balance.

How to check your balance:

Mobile/Desktop:
1. Sign into your Starbucks account
2. Go to: ‘My cards,’ and select the card you wish to view your balance on. https://www.starbucks.com/card
In-app:
1. Sign-in or sign up to your Starbucks account.
2. Select the ‘scan’ tab to view the balances all the cards associated with your Starbucks rewards account.
In-store:
1. Present digital e-gift card to cashier for scanning.
2. Ask cashier to check its balance.
Call: +1-800-STARBUC

Abridged terms and conditions:

Not redeemable for:
1. Most Starbucks stores in North America including Puerto Rico accept your Starbucks Card. Certain Starbucks-branded locations may not permit you to use the Starbucks Card for payment, including some airport, grocery and bookstore locations, or stores in Guam. To find out if a store will accept the Starbucks Card as a payment method, please inquire at that store or visit https://www.starbucks.com/store-locator. Any store that lists "Digital Rewards" as one of its amenities is a store that accepts the Starbucks Card.

Locations:
1. Starbucks Cards purchased in the United States may also be used in Canada, England, Scotland, Wales, Republic of Ireland, Northern Ireland, Mexico and Australia.
2. All amounts loaded onto your Starbucks Card are denominated in the currency of the country in which it was sold (the "base currency").

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