Help Center

American Airlines

How to use Fluz:

  • Mobile/Desktop:
    1. Sign-in or sign-up to your American Airlines account.
    2. During checkout, under ‘Select a Payment Method,’ select ‘Other forms of payment’, and choose ‘Gift Card’
    3. Enter your Fluz gift code and PIN. You may use up to eight gift cards at one time.
    4. Complete your checkout and select Apply.
    5. If the total price of the ticket exceeds the value of your Gift Card(s), you may use a credit card for any remaining balance.
  • In-store:
    1. At the ticket counter, let the cashier know you are paying with a gift card.
    2. Show your gift card and pin during checkout. Alternatively, you can present your gift card barcode.

How to check your balance:

  • Mobile/Desktop:
    1. To check your balance, click here
    2. Enter your Fluz gift code and PIN.

Abridged terms and conditions:

  • Gift Cards may not be used for upgrades, Admirals Club memberships enrollments, Admirals Club One-Day passes, AAdvantage Award Travel, or other non-flight products and/or services sold on AA.com.
  • Gift Cards are redeemable toward the purchase of air travel wholly on flights operated by American Airlines, American Eagle®, and oneworld® carriers for itineraries sold and originating in the U.S., Puerto Rico, and U.S. Virgin Islands. Gift Cards may also be used for payment of air travel on any oneworld® partner or codeshare flights designated in-flight listings as AA*. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. In addition, if a credit card is used in conjunction with a Gift Card(s), the credit card must have a United States, U.S. Virgin Islands, or Puerto Rico billing address. 

For additional support:

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