Spotify – Fluz - Knowledge Base

How to use Fluzpay:

Mobile/Desktop:
1. After reading instructions, click here.
2. Log-in to your account or sign-up for an account.
3. Under ‘Enter your premium code,’ enter your Fluzpay code.
4. Select ‘Enter Code.’
In-app:
1. There is currently no way to redeem Fluzpay on the app.
2. Please follow online instructions.

How to check your balance:

Mobile/Desktop:
1. After reading instructions, click here.
2. Log in to your account.
3. Your remaining balance is under ‘Subscription and payment.’
In-app:
1. There is currently no way to redeem Fluzpay on the app.
2. Please follow online instructions.

Abridged terms and conditions:

Not redeemable for:
1. Spotify gift cards are only for Premium Individual plans.
2. Spotify is not redeemable on accounts with other discounts or promotions (e.g. Premium for Family, Premium for Students, or free trial offers).
3. Fluzpay code is valid for 12 months after the date of purchase.
4. The Card is a single-use card. Accordingly, when you redeem a Gift Card or eGift Card for a Spotify Premium subscription, the full value of the Card will be used to purchase a number of months of subscription equal to the total value of the Card, divided by the per-month subscription fee. When you redeem a Subscription Card or eCard for a Spotify Premium subscription, your Spotify account will be credited with the number of subscription months indicated on the Card.
Locations:
1. Spotify can only be redeemed with an account with the same country of purchase.

Merchant Help:

Customer Support: