Help Center

Chipotle Mexican Grill

How to use Fluzpay:

  • Mobile/Desktop:
    1. After reading instructions, click here and Sign-in to your account.
    2. Click your profile on the top left. Select ‘Payment Methods.’
    3. Select ‘Add a Gift Card’ and enter your gift card number, click ‘Save.’
  • In-app:
    1. Chipotle does not offer a feature to add gift card payments yet.
    2. Please follow online instructions.
  • In-store:
    1. Present e-gift card barcode to the cashier for scanning.
    2. In the event of scanner issues, instruct cashier to enter e-Gift Card code manually.

How to check your balance:

  • Mobile/Desktop:
    1. Go to this link. 
    2. Select: 'Check Balance.'
  • In-app:
    1. Open your Chipotle App and sign-in.
    2. Tap the person logo on the top left.
    3. Select 'Payment Methods,' you will see your gift card number and balance.
  • Phone: +1(877)-925-4878.

Abridged terms and conditions:

  • Not redeemable for:
    • In-app purchases
  • Locations:
    • USA only

Merchant Help:

  • Merchant Terms of Use:

https://www.chipotle.com/about-us/terms-of-use 

  • Merchant FAQ:

https://chipotlestore.wgiftcard.com/rtracker/default/73/chipotle_responsive 

Customer Support:

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